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RT4-5GP/4 Contact ID event codes: transmitter messages and panel codes

A reference for monitoring-centre technicians and installers: which Contact ID codes arrive from the RT4-5GP/4 transmitter — its own messages about power, inputs, link and test, and the events of Paradox, DSC and CADDX NX panels — and how the codes differ between panels.

How to read a code

The transmitter’s own messages

These codes are generated by the RT4-5GP/4 itself, whatever panel is connected to it. In “Text” mode the phone receives the text from the second column.

CodeSMS textMeaningSent by default to
E801000Module config. changedTransmitter configuration changedSender of the command
E802001 / R802001Output 1 activated / deactivatedOutput 1 switched on / offSender of the command
E802002 / R802002Output 2 activated / deactivatedOutput 2 switched on / offSender of the command
E803000ID/safety code changedAccount or security code changedSender of the command
E804000Check bat or powerForced exit from OnLine mode because the battery is lowUser 1
R808000Ready to workTransmitter ready to workUser 1
E822000 / R822000Transm.: Battery low / Battery restoreBattery supply below normal / normalUser 1
E823000Test reportTest messageUser 1
E830001–E830004 / R830001–R830004Transm.: Alarm zone 1–4 / Restore zone 1–4Alarm / restore on inputs 1–4Users 1 and 2
E830005 / R830005Transm.: Alarm zone 5 / Restore zone 5Input 5: alarm or mains power failure / restoreUsers 1 and 2
E833020 / R833020Port failure / Port OKCommunication port failure / restoreUser 1
E854001GPRS errorIP connection could not be establishedUser 1
E854002OnLine 1 errorConnection to the main server failedUser 1
E854004OnLine 2 errorConnection to the backup server failedUser 1
E854005OnLine 3 errorConnection to the duplicate server failedUser 1
E855001 / R855001Automatic restartGSM modem restartUser 1

⚠ If an input’s event code has been changed (not 830), the zone number in the message is always 000. So do not give different inputs the same code other than 830.

Panel codes: how they differ

In the Esprit, MG/SP/E, EVO, DSC 1, DSC 2 and CADDX NX modes panel events arrive in Contact ID format. The main codes match, but not all of them. The table lists the most common events; xx and xxx are the zone or user number.

EventParadox Esprit, MG/SP/EDSC Power (Key-BUS)Paradox Digiplex EVOCADDX NX
Zone alarmE1300xxE1300xxE130xxxE130xxx
Zone restoreR1300xxR1300xxR130xxxR130xxx
Zone tamperE1370xxE3830xxE144xxxE137xxx
PanicE120000E120000E120000E120001
Duress codeE121000E121000E121xxxE121000
Fire alarmE115000E115000E115000E110001
AC (mains) failureE301000E301000E301000E301xxx
Panel batteryE302000E302000E309000E309001
Siren faultE321000E321000E321000E321xxx
Disarmed by userE4010xxE4010xxE401xxxE401xxx
Armed by userR4010xxR4010xxR401xxxR401xxx
Zone bypassE5700xx—E570xxxE570xxx
Test messageE602000E602000E602000E602001
Programming mode enteredE627000E627000E627000E627001

Account and partition in messages

What to do about service codes

Descriptions in Win SC, on the phone and in the app

Documentation

Learn more

This guide is based on the CORTEX manual. If you have questions, call technical support: +371 26485444 (24/7).

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