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Liksnas street 7, Rīga

CORTEX. Security systems and monitoring

Phone: +371 67 505 603

 

Privacy Policy

SIA Korteks, hereinafter referred to as "We", are taking seriously maintaining the confidentiality of your personal data.

This policy specifies how we use and protect any information you share with us, by using the www.cortex.eu website or our mobile applications (hereinafter, the "Services") or any other way. If you have any questions regarding our privacy policy, you can send email to This email address is being protected from spambots. You need JavaScript enabled to view it. or write to Liksnas Str. 7, Riga, Latvia, LV-1003, SIA Korteks.

If we ask you to provide certain information through which you can be identified, you can be sure that it will be used only in accordance with this privacy policy.

This policy is valid from 01/05/2018.

  1. Who is responsible for your personal data processing?

The personal data Manager and Processor is SIA Korteks, registration number 40003089064, address Zilupes Str. 7, Rīga, Latvija, LV-1019, phone +371 67 505 603, website www.cortex.eu.

  1. Information you provide to us

When you create an account in our Services, we can collect the following information: your name, username, address, phone number, e-mail address and the name of the company you represent.

When you contact us in person, by phone, e-mail, online chat, via contact form on a web page, social networks or in any other way, we can save the contact information you provided for further communication with you.

  1. Information we collect about you
  1. Contact Information. Contact information is any information necessary to contact you and fulfill your orders and inquiries. That can be your name, address, phone number and email address. We can keep a record of the contact information you provided after getting in touch with you.
  2. Demographic and geographical information. We access your publicly available data such as - age, gender, location, and so on, via Google Analytics tool. This public information will help us to present you with the suitable offers of our products and services.
  3. Device Information. We receive information from the devices that you connect while using our Services. The information we receive from these devices can include an IP address, unique device identifiers such as the MAC address and WiFi network information.
  4. Statistical information about application usage. Via Google's statistical tools we collect data such as error reports, install/ uninstall statistics, usage activity, information about operating system version and other non-personal information. This public information will help us to improve the quality of our products.

NB! We do not collect and do not store technical information related to the content of application, such as data of protected objects, events, object reports, etc.

  1. Cookie

While using our website, you agree that we may leave small data files - cookies - on your device. You can change your browser settings to reject cookies, although keep in mind that if you do this, it may affect the functionality of our website.

  1. Links to other sites

Our website can contain links to other websites. However, once you used these links to leave our website, you should consider that we are not responsible for the protection and confidentiality of any information you provide when you visit such websites and this privacy statement does not govern such websites. We kindly advice you to be acquainted with privacy policy applicable to the visited websites.

  1. Why we collect personal data

We request the above information to better understand your needs, provide quality and prompt services for your requests, as well as provide qualified technical support.

We can use collected information for our products and services improvement. We can send you promotional letters about new products, special offers or other information that we consider relevant, using the email address you provided. We can contact you by email or phone.

  1. Security

We strive to ensure the security of your information. To prevent unauthorized access or disclosure of personal data, we have created the appropriate procedures for protecting the information we collect. Nevertheless, no matter what security measures we use, none of them can give a 100% guarantee of the safety of your data.

  1. Managing your personal data

You can limit the processing of personal data by the following methods:

  1. Marketing information. At the end of any promotional e-mail you receive from us you will find a hyperlink "Unsubscribe from mailing". If you want to stop receiving a marketing information, you can activate this hyperlink and your email address will be automatically deleted from the mailing list.
  2. Location information. You can prevent your mobile device from sharing location information through the settings of your device's operating system. However, you will not be able to fully use our Services if you disable this exchange. Please note that even if you disable the use of the location on your device, we will continue to receive your IP address and use it as described above.
  3. Personal information. If you need to correct or delete your personal data, please contact us. You can write a mail to this address - Līksnas 7, Rīga, Latvija, LV-1003, SIA Korteks, or by e-mail at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will make the necessary changes immediately after we identify you to exclude the malicious actions of third parties.

We will not sell, distribute or transfer your personal information to third parties, unless we have your permission or it is not required by law.

  1. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our business. In case we make changes, we will post a notification about the policy change on our website.

Contact us

Korteks, SIA
Phone: +371 67 505 603, Fax:+371 67 505 604
Addres: Liksnas street 7, Rīga, LV-1003 Latvia
e-mail:
Technical support: